If you have been getting some weird charges from Spotify, you’re not alone. In fact, Canadians have reported getting weird charges from Spotify in their bank accounts. Here’s everything you need to know to make sure the same thing isn't happening to you.
According to CBC News, multiple Canadians have reported weird and unusual charges from the popular music streaming app. For instance, one Toronto woman, Danielle Parent, noticed four unauthorized withdrawals of $119.88 from the music streaming service.
Parent claimed that the money was removed from her chequing accounts. Altogether, she was charged $479.52, which put her into overdraft and left her without money for groceries.
Parent told CBC News that she reported the fraudulent activity to TD and she was advised to get a new card.
Another Canadian with a TD bank account stated that after their card failed while trying to buy things at a convenience store, she checked her account. Her debit card statement showed three charges of $119.88 to Spotify. She also never signed up for the service.
Both these cases include Visa Debit cards, which means they can be used for online purchases. One Twitter also reported getting charged double through her Paypal account.
According to Reddit, this is not isolated to just these cases. Many users on the Canada subreddit have been discussing these mysterious charges and commenting about their experience.
One Reddit user said it happened to them in the past week – oddly enough, also with their TD account. The user claimed it is rather strange because they never use their debit card online and only use it at TD ATM’s.
Another person said that when it happened to them, they called TD and canceled the card. Thankfully, they were able to get their money back. This case is rather interesting as the Reddit user says they have never dealt with Spotify before.
@cbcnewsbc #Spotify needs to take have greater accountability and better customer service than just saying they wil… https://t.co/xJLsBhNc1l— Rosanna von Sacken (@Rosanna von Sacken)1562857039.0
So if you're a Spotify user, maybe check your bank account and make sure you're not charged some weird amount.
Narcity has reached out to TD and Spotify for a comment and we will update this story when we receive a response.