Canada Post Warns That Your Packages Might Come Later Than Usual Right Now
You might experience slower delivery due to COVID-19.
Are you planning on doing some online shopping? Your packages might not get to you quickly anymore if you want priority or express shipping. Canada Post delivery won't have on-time guarantees now and until further notice because of the COVID-19 situation.
Canada Post announced that it is suspending the on-time delivery guarantees for all of its parcel services as of March 18 until further notice.
The national parcel delivery company said in a statement to customers that this change of service is because of potential impacts on local facilities and air transportation as it relates to COVID-19.
"As Canada Post continues to operate during this unprecedented situation, we expect to face ongoing challenges," the company said in that statement.
This change means that people and businesses might start to experience slower than normal delivery times now.
While delivery standards don't typically apply to regular packages, the on-time delivery guarantee was on Priority, Xpresspost, Expedited Parcel and Flat rate items.
With that guarantee, you were able to get replacement service or credit that was equivalent to the shipping charges if your shipment didn't arrive on time.
Now they aren't making any promises.
Canada Post said, "we will strive as best we can to meet our delivery standards."
If you're sending someone a package or expecting to receive one, you might want to plan for it to be a little late.
"We thank you for your patience and understanding throughout these challenging circumstances," Canada Post said.
The company said it's working to keep operations running while also protecting the health of employees and customers during this time.
On March 15, the mail company announced other changes to service.
Delivery people will no longer be requesting signatures when they give you packages at your door to eliminate contact with scanners and stylus pens.
They will also leave items in your mailbox or outside of your door if it's safe to do as part of the safe drop process.
Canada Post said it is monitoring the COVID-19 situation and is prepared to adapt to any changes so that Canadians will still get service.