Towards the end of 2018, Tim Hortons announced to the Canadian public that they would be revealing a new type of lid for their coffee cups and hot drinks. The new lid design was supposed to be shake-proof, spill-proof and basically, accident-proof, which sounded like a dream come true for clumsy Canadians across the country. However, nearly a whole year after the new lid was officially brought into circulation, it seems Canadians are more unhappy than ever, with some people even refusing to buy drinks from Tim Hortons until it is fixed.\nThe intention behind the new design was to give Canadians a better drinking experience, with a lid that supposedly makes it almost impossible to spill your hot beverage. It was created similar to a McDonald’s lid, with a small square hole and a raised lip. The lid was also visually revamped to make it extra-Canadian, as a patriotic maple leaf was added to the top.\nWhile the initial introduction of the lid was met with some enthusiasm from Canadians, it didn’t take long for people to start complaining about the new top, with some people suggesting that the new ‘spill-proof’ lid was actually much messier than the previous design.\nDear @TimHortons ... PLEASE ditch the ‘new’ lids. They suck!! You are actively making Canadians very, very sad. 👎👎#OldiesAndGoodies#WhyFixWhatAintBroken#RecallThemAll pic.twitter.com/zz9KaSBbVx— Natalie Cormier (@NatCCor) August 22, 2019\n@TimHortons Your new coffee cup lids are extremely difficult and frustrating to open. They should never have made it to retail.— Matt (@MattToronto) August 14, 2019\nDear @TimHortons, please bring back your old lids. The new ones leak like crazy, which is not fun when you're trying to carry them while walking. Also burnt lips - never happened with the old lids.— Autumn Meek (@ChemGeek83) August 14, 2019\nAm I the only one who thinks the new @TimHortons lids are awful? The little tab flips back spraying coffee at me... every time.— Stephanie (@Maturin19) August 14, 2019\nI'm looking at you Tim Hortons and your shitty lids https://t.co/iaUHijCWVe— 🏳️🌈Tired but Angry Kay🏳️🌈 (@queer_kay) August 13, 2019\nDespite the fact that the new lid was actually created months ago, it seems many locations across Canada are only now starting to receive them for the first time. Therefore, increasingly in recent weeks, coffee-lovers have been taking to social media to complain about the lids, sharing photos of themselves with hot beverages spilled all over them.\nIn one Twitter post, a Tim Hortons regular wrote, “ATTENTION @TimHortons ! Your dome lids are terrible! I just spilled hot coffee all over me! #BringBackFlatLids.”\nAnother added, "Dear @TimHortons, not only do your newly designed "spill proof" lids not prevent spilling, they don't even fit your cups. Now I have to spend my day with a burnt thigh because the lid came off and my tea spilled everywhere on my lap."\nDear @TimHortons not only do your newly designed "spill proof" lids not prevent spilling, they don't even fit your cups. Now I have to spend my day with a burnt thigh because the lid came off and my tea spilled everywhere on my lap.— Victoria Blouin (@veebeearts) August 21, 2019\nATTENTION @TimHortons ! Your dome lids are terrible! I just spilled hot coffee all over me! #BringBackFlatLids— Jeff Nuckles (@COLUMBUSPEEDWAY) August 20, 2019\n@TimHortons these new lids are #TERRIBLE !!! They leak, so there’s drips every where and all over my hands #AND who wants to put their mouth to where the workers touch and push down on the lid. #gross #NoThanks #ChangeIsNotGood— Mrs. McNamee (@Kikisunrise) August 19, 2019\nI am all for trying new ways to improve products but @TimHortons these lids are terrible. This is every friggin morning and that's not including the amount I then try and get before it hits my hand. I only walk from around the corner. #thestruggleisreal pic.twitter.com/6e9cNfaabX— Kat E (@Katherine_Ember) August 22, 2019\nLove these new lids 🤔. Like I understand you need to stay hip and fresh to keep the youngsters interested. But I like to drink my coffee not wear it @TimHortons #spiltcoffee #pissedoff #burntmyself pic.twitter.com/l2c3URn2RO— Mizai (@HighMizai) August 15, 2019\nAs it turns out, the new lids are even frustrating Tim Horton’s staff. In a Reddit post, one staff member explained, “Okay so at least at our location, our frozen drink, iced coffee, and hot drink lids have all been altered and replaced.”\nThe employee went on to say, “The hot drink lids usually stay on but somehow commonly manage to leak all over my hand when handing coffee out the window. Don’t ask me how because I’m honestly not even sure. Must not fit the cup precisely.”\nThe post ended with the comment, “Tim Hortons needs to stop focusing on what burger they’re gonna sell next and get their lids in-check...Nothing is more embarrassing as an employee than handing out a drink with an unreliable-ass lid.”\nhttps://www.reddit.com/r/TimHortons/comments/ctov76/all_the_lids_are_shit/?utm_source=share&utm_medium=web2x from https://www.reddit.com/r/TimHortons\nhttps://www.reddit.com/r/TimHortons/comments/ctov76/all_the_lids_are_shit/exn0vm1?utm_source=share&utm_medium=web2x from https://www.reddit.com/r/TimHortons\nhttps://www.reddit.com/r/TimHortons/comments/ctov76/all_the_lids_are_shit/exrqdmi?utm_source=share&utm_medium=web2x from https://www.reddit.com/r/TimHortons\nIt also seems like it isn’t just the plastic coffee cup lids that are disappointing regular Tim Hortons guests, but also their cold-drink lids. According to a series of tweets and Reddit posts, the new ‘straw hole’ is too tight and too sharp for the straws, causing them to break and tear.\nOne user explained, “This terrible design is nearly impossible to put the straw in the lid, THEN crushes my straw. Do you use your products before you launch them. Disappointed in you.”\npic.twitter.com/Jsw6ncVgSN— Mizai (@HighMizai) July 14, 2019\nTim hortons fix your dumb butthole iced coffee lid design it pinches the straw in all the worst ways pic.twitter.com/3kJtoYLmEB— toph (@whytoph) July 15, 2019\nhttps://www.reddit.com/r/TimHortons/comments/ctov76/all_the_lids_are_shit/exoaoo3?utm_source=share&utm_medium=web2x from https://www.reddit.com/r/TimHortons\nIt seems that while Tim Hortons has been focused on bringing other things to market, such as their new range of veggie burgers and their new creamy slushy drinks, they may have overlooked something that is really bothering a lot of Canadians.\nHopefully, it won’t be long before they take this feedback into consideration because hot coffee all over your clothes is never a good look!\nThere are stories everywhere. If you spot a newsworthy event in your city, send us a message, photo, or video @NarcityCanada on Twitter and Instagram.