Canadian Travellers Could Cash In Thanks To EU Passenger Rights You Didn't Know Existed
Flight delays of +3 hours could mean that you're entitled to cash.
Canadian travellers could be cashing in if they experience delays when travelling from Europe thanks to European Union Passenger Rights. While these rules are made to benefit passengers, some travellers are totally unaware that they exist so they don't file a claim to cash in. Flight delays and cancellations can be stressful and alter the course of your entire vacation, so these EU regulations that pay Canadians for delayed flights are incredible.
Under current EU rules, passengers who have been delayed by three hours or more can get anywhere from €250 and €600, which is the equivalent of $366 and $880 CAD, respectively.
The EU rules state that airlines must post information online, and at check-in, and they must also send a written note to delayed passengers, detailing their rights.
Like with many other regulations, there are some requirements that need to be met. If you're flying from Canada to, you must be on an EU airline to collect EU compensation for example.
If you're leaving Europe to head back home to Canada though, and you experience delays, you can apply for compensation whether you're on an EU airline or a non-EU airline.
As of right now, Canada really only compensates flyers if they've been bumped off of an overbooked flight.
By December 15,, meaning that travellers will also be able to apply for compensation if their flight has been delayed for more than three hours.
These new Canadian regulations will force large airlines like and WestJet to pay travellers between $400 to $1000 for delayed flights.
Smaller airlines, like Swoop, will have to pay travellers between $125 and $500 for the same delays.
Passengers who qualify under both Canadian and EU regulations will have the option of which rules they want to be applied to their case.
The decision might not be so obvious so you'll want to do a little research to see which regulations will get you the most cash.
Canadian regulations say that airlines will not have to compensate passengers if the delays they're experiencing are due to "uncontrollable factors" like bad weather, or mechanical problems that are discovered outside of the regular maintenance checks.
EU passenger rights exclude flight delays caused by these "uncontrollable factors", but airlines still have to compensate passengers for most mechanical issues. In general, the EU rules are leaving Canadians better protected.
If you think that you're entitled to compensation, filing a claim is actually the easiest part. The complaint form, as well as any other information that you'll need, is available on the European Union's website.