Your commuting routine is about to change. TTC tokens will no longer be selling tickets, tokens, and passes at collector booths at stations next month. So, now's the time to use up what you have before you consider switching over to using PRESTO cards. 

According to a report released Wednesday by the TTC, you have until Nov. 30, 2019 to buy your tokens at in-station booths.

Heather Brown, Customer Communications Manager at the TTC, told Narcity that refunds will not be issued for tickets, tokens, and passes that have already been purchased.

"Customers will still be able to use their TTC tokens, tickets, and passes as we have not set a stop-accepting date," Brown said.

"We won't be providing refunds for customers who have an abundance of TTC tickets and tokens, so we really are encouraging those that still have tickets and tokens to use them before making the transition over."

You'll still be able to get your tickets and tokens at some third-party retailers, according to the TTC, but this change is sure to affect the daily commute routine for plenty of people.

Customers are encouraged to move over to PRESTO in order to avoid having to line up come Dec. 1.

If you happen to buy GTA passes, TTChelps on Twitter clarified in a Twitter reply that the last day these passes will be accepted as a valid fare is on Dec. 1, 2019. At the moment, there are no plans for alternatives.

The report states that the TTC will continue with limited sales of tickets and tokens to organizations like school boards and social service agencies until there's a new type of bulk sales program for PRESTO cards and PRESTO tickets.

If you're not from Toronto and rely on passes, the TTC says that visitors can purchase one-ride, two-ride or day pass PRESTO tickets from fare vending machines in subway stations.

Those are also available at Shoppers Drug Marts and the TTC Customer Service Centre located at Davisville Station.

"One of the reasons why we're continuing to sell at our third-party networks is because we want to continue to make this transition as smooth as possible for customers and we know that not everyone lives close to a Shoppers Drug Mart where PRESTO cards are available," Brown added.

According to CTV, the move is actually a delayed one, as the concept was originally raised back in 2015 with a view to being implemented in 2017.

Unfortunately, the ultimate move to PRESTO will likely bring some of the card system's problems into sharper focus, particularly given this week's news that some of the machines are not being emptied often enough to function.

There's over a month to go until the transition begins, but you might want to start preparing yourself now.


There are stories everywhere. If you spot a newsworthy event in your city, send us a message, photo, or video @NarcityCanada on Twitter and Instagram.


Comments are now closed.
Account Settings
Notifications
Favourites
Share Feedback
Log Out

Register this device to receive push notifications