In February 2019, an application was filed against Montreal's Festival Metro Metro that demanded compensation for thousands of attendees. The Metro Metro festival lawsuit alleged that many people suffered financial damage as a result of hidden fees and ticket price modification. Almost a year later, those who participated in the class-action lawsuit will finally be compensated.

Law firm Lambert Avocat Inc. went after festival organizers for "partial reimbursement for all consumers who suffered damages due to hidden service and delivery fees as well as unilateral modifications of the ticket price."

It is alleged that the festival violated Quebec's Consumer Protection Act, which states that an advertisement for a product or service must advertise an "all inclusive" price.

In this case, customers were unaware of the additional fees that were tacked on at the last minute.

Those who purchased festival tickets on May 18 and May 19 are now eligible for compensation, specifically those who paid extra for service and delivery fees.

This also applies to attendees who paid more than the original posted price of $170 or $300, and who bought their tickets on metrometro.electrostub.com

The settlement was finally determined this past Wednesday by the Superior Court.

In a notice of the final judgement released by Lambert Avocat Inc., it was announced that an amount of $20 per Weekend Pass ($170) and an amount of $35 per VIP Pass ($300) will be given to those who purchased tickets on those dates.

The attendees who are eligible will automatically receive their payment and no further action is required, says the statement.

The first year of Festival Metro Metro drew big-name headliners including Cardi B, Snoop Dogg and Sean Paul. It is returning to Montreal this year at the city's Olympic Stadium.

According to TVA Nouvelles, the festival is compensating nearly 8,000 people. The outlet reports that the payments will be distributed in March.

This article was originally published in French on Narcity Quebec.

 

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