Ottawa's LRT has been experiencing more issues than anticipated since the city switched out busses for a new light rail system. Commuters have been vocal about their struggles with the new transit system, and many are calling for going back to the way it was before. The Ottawa LRT delays have been going on for months now. CBC reports that even Ottawa city councillors are working toward ditching the LRT until it is "dependable". Councillor Jeff Leiper has said that commuter's backlash on social media is what really got the conversation rolling."We saw social media discussions about people waiting for some long times in the cold, people being asked to walk … on sidewalks that didn't look plowed," he told CBC.
"The train needs to work before we can ask people to continue relying on it."The service has been so dissatisfactory that even the mayor called for a fare freeze to try and make up for the issues people have had to face on the new system. It has been so bad that they even launched a support group and distress hotline to help people cope. Councillors and residents alike agree that something needs to change. Councillor Catherine McKenney wrote on Twitter that she is "calling for the restoration of all R1 busses until the trains are dependable."
After careful consideration @JLeiper and I are calling for the restoration of all R1 busses until the trains are dependable. #LRT— Catherine McKenney (@Catherine McKenney) 1573597353.0
I feel horrible for commuters tonight delayed in the cold by another train failure. It’s time to bring back the sub… https://t.co/plmtF812nO— Jeff Leiper (@Jeff Leiper) 1573597222.0
This has been in response to the slew of frustrated passengers who took to social media to expose the atrocity of their morning and afternoon commutes.
HAPPENING NOW: Commuters at Blair LRT station are backed up and trains delayed. @OCTranspoLive @OC_Transpo #ottnews https://t.co/nOQonJxTnY— CTV Ottawa (@CTV Ottawa) 1573650556.0
Just a normal commute day @ottawacity @OC_Transpo. Waiting on upper deck since both platforms are jammed packed! https://t.co/kaMtGYSmg8— Laura Storrie (She/Her) (@Laura Storrie (She/Her)) 1573653369.0
It also seems that OC Transpo has not been responding to peoples' complaints.
LRT delayed again on frigid morning commute; silence from OC Transpo LRT riders are reporting fresh delays Wednesda… https://t.co/wxqORPobJT— Graham Richardson (@Graham Richardson) 1573656623.0
The long wait times are becoming even more desperate because of how cold it is now. Waiting during delays is hard enough, but with -20 C windchill, it's worse.
“Looks nice, doesn’t work” is how I would describe the #OttawaLRT in its current state, the Queen St redesign, and… https://t.co/nObXHzcN5H— G Boogie (@G Boogie) 1573656913.0
"Looks nice, doesn't work," wrote one frustrated Twitter user over the delays that have been plaguing the city for months.