Save-On-Foods is changing things up to play their part in fighting the pandemic. The grocery chain announced on Wednesday, March 18 that they will be reducing their hours, effective on Thursday, March 19. Save-On-Foods' new hours are set from 8:00 a.m to 8:00 p.m.
The new hours will be applicable in all their stores, which include 110 locations in B.C., 39 in Alberta, six in Saskatchewan, three in Manitoba, and one in the Yukon Valley.
The stores will be closing early to take the time to sanitize, disinfect, stock up the shelves, and better serve their customers. They will be closing their stores at 8:00 p.m, which will be three hours earlier than their usual 11:00 p.m. cut-off.
In an email sent to Narcity, Save-On-Foods president Darrell Jones said, "It is not business as usual and my amazing team of 21,000 team members has a big job to do as they work around the clock to replenish the items our customers need.”
They will also be placing limits on high-demand items that have been getting stockpiled during the pandemic.
In addition, they assured their customers that they will not be raising the prices during the pandemic. They've also increased delivery vans so the company can keep up with the online grocery deliveries.
Save-On-Foods is also encouraging customers who can shop in stores to do so, and leave the online shopping services to those who are unable to get to the store, including the seniors, the individuals with disabilities, or those who are ill or self-isolating.
However, in order to serve their vulnerable populations better, the grocery chain has arranged a special hour for them. This special shopping hour is set to take place from 7:00 a.m. to 8:00 a.m and is effective from Thursday, March 19.
In an email sent to Narcity, Save-On-Foods explained that this special shopping hour has been arranged to help these vulnerable populations "shop in a less hectic environment and allow for social distancing, as recommended by health officials."
They've also posted a video message laying out their new measures, featuring Darrell Jones himself.
We've already seen how grocery stores across the country are getting cleaned out amid the COVID-19 pandemic. From toilet paper rolls to hand sanitizer, it's gotten chaotic for many of these big retailers.
Save-On-Foods also stated in the same email that they are not experiencing any extensive shortage of food but their staff has been working steadily to "address supply chain challenges the company is facing in getting goods to stores."