It comes as no surprise that those who work in the police force have come across some unusual situations. The Hamilton Police recently revealed just how weird some of the phone calls they receive truly are. People seem to forget that calling 911 is for emergencies only. These ridiculous 911 calls are some of the most bizarre the Hamilton police have seen all year. About one-third of the 195,000 calls authorities received in Hamilton in 2019 was not for emergencies.Instead, many of them were placed because people needed general assistance with whatever household issue they were facing. It seems as though people mistook the police force for personal assistants in some of these examples. Some were so shocking that the Hamilton Police compiled a top 10 list of non-emergency calls that the line received. One was from a caller who actually requested a forensics team to come to check out a black spider in their basement, according to the news release.
Another resident called 911 to say they needed cigarettes. While it may have been urgent in their minds, it definitely wasn't worthy of the police's time.
Some other crazy requests included asking to help residents locate lost keys, change a bad carpet, and to ask about mice in their apartment.
One person even tried to call in an Amber Alert about their puppy that a family member stole. While stolen dogs can most certainly be reported, Amber Alerts are issued for humans, the police remind.Of course, complaints about the emergency messages have become an issue in Ontario. Earlier this year, a Hamilton resident called 911 to complain about an Amber Alert and got charged for misusing the hotline.
Other residents phoned in for help in calling a taxi, while others called because their TV wasn't working and there was an important game on. None of these issues are tasks for the police, while there are other services that would provide help for most of these issues.
Some Hamilton residents even called because they saw a raccoon on the side of the road and were worried about him. These are just a few of the bizarre examples authorities in Hamilton came across in 2019.
According to the news release, authorities dealt with a lot of pocket dials this year as well. They said that 45,000 of the calls were abandoned before they were answered. This means that the emergency line worker had to call the number back to ensure the safety of the caller. There is now full-time staff who work on this issue alone.
The Ottawa Police also had to deal with this same high volume of non-emergency calls. One even included someone asking when their food delivery would arrive.