It was just announced that VIA Rail will be cancelling every single train in Canada. These immediate cancellations came as a shock to everyone including those who had tickets. Now, VIA Rail refunds are taking place for all ticket holders following the abrupt shutdown.
Effective at 5 p.m. EST on February 13, VIA Rail announced on their website that all train services would be cancelled immediately.
This comes just days after VIA Rail made cancellations due to the We'tsuwet'en solidarity blockades that took place along the tracks.
CBC News has reported that members of the Tyendinaga Mohawk territory were on the tracks to show their support with the We'tsuwet'en Nation.
They were allegedly going to stay until the RCMP left the territory.
VIA Rail is a popular means of transportation and because of this, hundreds of people have been impacted by the last-minute cancellations.
This is not the first time the company has had to cancel some of its departures but it is not common for them to cancel everything all at once.
The large company has now announced on twitter that all customers will receive an email and a full refund.
Despite the company announcing the cancellations online, many people are confused on what the next move is.
Feb 12, 6:30pm: Due to the ongoing blockade near Belleville, ON, VIA Rail is cancelling all departures until end of… https://t.co/xsWb2bRQbs— VIA Rail Canada (@VIA Rail Canada)1581550235.0
On the VIA Rail website is a travel notice that states that following an advisory from the infrastructure owner, they are unable to support operations across their network.
They go on to write that the company has no other option than to cancel its services until further notice.
A full refund will be given to all impacted passengers automatically. The company explains that there is no need to contact VIA Rail.
While those customers will get their money back, it could take up to 15 days to receive.
“We understand the impact this unfortunate situation has on our passengers and regret the significant inconvenience this is causing to their travel,” writes the travel advisory.
Even though the company has stated this on their website, many people are confused as to what is going on.
@VIA_Rail I booked a trip, through VIA, from Union Station - Niagara Falls this weekend. Outbound trip is with GO T… https://t.co/NKoyQGDI8v— Adam Quirk (@Adam Quirk)1581633332.0
@VIA_Rail Hello, I understand that you guys are receiving a volume of tweets but should i be expecting an email reg… https://t.co/mebKTqbmeI— KHOLOR (@KHOLOR)1581633335.0
According to Twitter, a number of people are trying to get a hold of anyone who works with the company for some clarification.
On February 7, the train company was forced to cancel 28 train departures. By the following Saturday, another 21 were cancelled.
People across the nation have been marching in solidarity with the We’tsuwet'en people.
While most of the protests have been peaceful, there have been some scary encounters including a car driving through a crowd of people in Regina, Saskatchewan.