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Summary

Americans are 'crying' after this wholesome Canadian tourism ad went viral

"This isn't just a tourism campaign, it's a love letter."

Lead Writer, Travel

While Canada–U.S. relations have been a little tense lately, a viral Canadian tourism ad is reminding everyone why we're the polite ones in this friendship.

In early June, Tourisme Cantons-de-l'Est released a tourism video promoting Quebec's Eastern Townships — and it was directed squarely at Americans.

The 30-second video, titled Come Hug It Out in the Eastern Townships, has racked up over 2 million views on YouTube, and its wholesomeness has Americans "crying."

- YouTube www.youtube.com

The ad depicts a traveller checking into a Quebec hotel. When the concierge learns the visitor is American, she immediately pushes a red button, causing the desk to open, and throws her arms around him in a welcoming embrace.

"Come hug it out in the Eastern Townships," the ad concludes.

According to a press release from Tourism Eastern Townships, the video is in response to the noticeable decline in travel from the United States to Quebec, likely tied to trade tensions between the two countries.

According to CBC, about 1.4 million Americans travelled to Canada by car this June — down from roughly 1.56 million during the same month last year. It seems the feeling is mutual, with Canadian road trips to the U.S. also dropping by 10.4% in June.

Created with Montréal-based agency La Bande, the ad aired across New England and New York, reminding Americans that "we welcome you with open arms."

"This isn't just a tourism campaign, it's a love letter," says Karine Guilbault, Marketing Director. "We want our neighbours to the south to feel welcome on a truly emotional level. The Townships are close, safe, and feel familiar with just enough 'abroad' to make it magical."

So, how are Americans responding?

Users across social media have been chiming in, many getting emotional over Canada's maple syrup-level sweetness.

"Why am I crying? I feel so seen," one person commented on Instagram.

"This makes me wanna visit Canada. Where is my HUG," another user said.

"We are so lucky you're still willing to hug us! J'adore les cantons et les Québécois," someone else wrote on the video.

Things may be rocky between Canada and the U.S. right now, but Quebec's Eastern Townships has a clear message for its southern neighbours: "Whether you're ordering a poutine or hiking to the summit of a mountain, we're glad to have you."

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    • Lead Writer

      Madeline Forsyth is a Toronto-based Lead Writer for Narcity Media. After earning her B.A. (Hons) at Queen's University, she spent a year travelling much of the world as a flight attendant. Now, she uses her experience in the travel industry and passion for writing to share stories about buzzworthy events and adventures across Canada and the globe. Madeline has been published in PopSugar and has interviewed sports and entertainment personalities for Narcity. She has covered and photographed restaurant openings as well as event launches such as the world premiere of the Dr. Seuss Experience. Some of her favourite things to write about include charming small towns and anything to do with Harry Potter.

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