If you've done any shopping online over the past few months, chances are you've received some deliveries late. If this is the case, you could get some cash! A class-action lawsuit against Canada Post has been filed, and it's all because of some seriously late packages.
A request was made to the Quebec Superior Court on July 6, which aims to get compensation for people who've paid for expedited shipping, but not received their packages on time.
The lawsuit is being made on behalf of anybody who has paid for an expedited shipping service since March 14, 2020, and who did not get their delivery at the time that was guaranteed.
According to the documents filed, several fast delivery services, including Priority, Xpresspost and Expedited Parcel come with a guarantee of on-time delivery, a promise which comes at a higher price.
This guarantee makes it possible to request a reimbursement of costs if your package is delivered after the scheduled date.
However, Canada Post announced on March 19, 2020, that it was suspending this guarantee due to the COVID-19 pandemic.
This move came "abruptly and without warning or consent," claims the lawsuit.
Since March, Canada Post has refused to reimburse any delivery costs when there are delays.
However, the lawsuit alleges that the delivery time guarantee is still detailed on the company's website, despite numerous press releases explaining the delays.
The lawsuit, therefore, claims that Canada Post "has charged and continues to charge its customers for services that it cannot currently guarantee" and that it "has been unjustly enriched by its illegal conduct."
In order to compensate the affected customers, the class-action lawsuit calls on Canada Post to reimburse all costs paid for expedited shipping services.
It's also asking the company to pay a total of $400 to each customer for "troubles and inconveniences" and "punitive damages."
The amounts requested also include additional interest rates.
The class action is still pending authorization by a judge, but you can register right now.
All you need to do is fill in the form available on the Lambert Avocat Inc. website.
This article was originally published in French on Narcity Québec.