Peel Regional Police are asking residents not to call 911 for info on Ontario's stay-at-home order.
Police tweeted on Thursday that communicators were being
"overwhelmed" by calls about the new lockdown restrictions.
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Our Communicators are being overwhelmed with 911 calls asking about the Stay-at-Home orders. For your COVID-relate… https://t.co/Sxo4UdEB1f— Peel Regional Police (@Peel Regional Police) 1610648636.0
Residents of the Peel region are being reminded to call 311 for their COVID-19-related questions instead.
The unit states that the emergency hotline should only be used for urgent matters such as crime, fire and medical emergencies.
The announcement comes after Ontario sent out an emergency alert to cellphones across the province on Thursday morning to remind residents about the new measures.
This isn't the first time that the emergency line has been misused.
Earlier this month, Guelph Police reported that they had received 182 accidental or silent calls to 911 in five days.
The Ontario Provincial Police also asked Oxford County residents back in December to stop calling 911 over raccoon concerns.