Zoom Class Action Settlement Has Been Approved & You Can Submit A Claim To Get Money Now

You might've thought this was a scam if you got the class action notice email.

zoom app on an iphone

Zoom app open in the App Store on an iPhone.

Senior Writer

There's a Zoom class action in Canada that's giving out money right now — and no, it's not a scam.

With this class action lawsuit about the Zoom Meetings app, eligible Canadians can submit a claim to get compensation.

The Zoom privacy class action in Canada alleged that between April 1, 2018, and June 30, 2020, Zoom:

  • shared certain information with third parties
  • advertised Zoom Meetings as being encrypted "end-to-end" when it wasn't

Even though a $2 million settlement has been reached, Zoom denies any wrongdoing related to the lawsuit.

You might think the Zoom class action is a scam if you got an email notice about submitting a claim, especially if it went into your junk folder.

It's a real class action lawsuit — brought to court by law firms Parsons Corrin LLP and Murphy Battista LLP — that's paying out money to Canadians.

The $2 million settlement was approved by the B.C. Supreme Court on January 2, 2024.

Now, you can submit a claim to get money from the class action lawsuit if you're eligible for compensation.

Class members are all persons residing in Canada who:

  • had a registered Zoom Meetings user account or a paid Zoom Meetings subscription as of June 30, 2020
  • registered, used, opened or downloaded the Zoom Meetings application between April 1, 2018, and June 30, 2020

That doesn't include Enterprise and Business Subscribers and End User Accounts.

There are two types of claims with the Zoom privacy class action in Canada: a subscriber claim and a registered user claim.

If you're a class member who paid money to Zoom for a Zoom Meetings subscription between April 1, 2018, and June 30, 2020, you're eligible to file a subscriber claim for $15 or 15% of the money you paid to Zoom for the core subscription — whichever amount is bigger.

For example, if you spent $75 on a Zoom Meetings subscription during that time, 15% of $75 is $11.25 and your claim will be $15 since $11.25 is less than $15.

If you're a class member who isn't eligible for a subscriber claim and you used, opened or downloaded the Zoom Meetings app between April 1, 2018, and June 30, 2020, you're eligible to file a registered user claim for $15.

You can submit a claim online now that the settlement has been approved by the courts.

When making a claim, you're asked if you received a notice by email about the Zoom class action.

If you didn't, you need to enter the email address you used for the Zoom subscription or account.

If you did get an email about the class action, you need to enter your Claim ID and PIN code from the Zoom class action notice email.

The Zoom class action claim deadline is 11:59 p.m. on July 2, 2024.

This article's cover image was used for illustrative purposes only.

  • Senior Writer

    Lisa Belmonte (she/her) is a Senior Writer with Narcity Media. After graduating with a Bachelor of Journalism from Toronto Metropolitan University (formerly Ryerson University), she joined the Narcity team. Lisa covers news and notices from across the country from a Canada-wide perspective. Her early coverage of the COVID-19 pandemic earned Narcity its first-ever national journalism award nomination.

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