The CRA Is Pleading With Canadians To Be 'Respectful' On Twitter Ahead Of Tax Time
As Canadians prepare for a tax season “like no other,” the Canada Revenue Agency (CRA) is reminding people to be respectful.
In a tweet shared on February 16, the federal agency confirmed that they could answer general tax questions on Twitter, but urged Canadians to “be respectful when interacting with us on social media.”
The CRA has confirmed that a private company has been hired to help out at tax time, specifically to answer questions about things like COVID-19 benefits and repayments.
It’s part of a wider plan to ramp-up their services ahead of April, in recognition of the unusual circumstances of the last year.
"The Canada Revenue Agency (CRA) recognizes that this will be a tax-filing season like no other," they acknowledged earlier this month.
It seems, however, the agency is still worried about potential backlash online.
“Please be respectful and make sure that your comments are relevant to where they are posted. If we find that you are in repeated violation of these terms and conditions, this could result in us removing your ability to post comments on our pages,” reads a notice on their website.