The CRA Is Pleading With Canadians To Be 'Respectful' On Twitter Ahead Of Tax Time

It's bracing for an "incredibly complicated" tax season.👇💰
CRA Social Media Pages Are Begging Canadians To Be 'Respectful' Ahead Of Tax Time
Mateusz Żogała | Dreamstime Andym80 | Dreamstime
Managing Editor, Canada

As Canadians prepare for a tax season “like no other,” the Canada Revenue Agency (CRA) is reminding people to be respectful.

In a tweet shared on February 16, the federal agency confirmed that they could answer general tax questions on Twitter, but urged Canadians to “be respectful when interacting with us on social media.”

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The agency’s plea comes ahead of a tax season expected to be “incredibly complicated,” due in part to confusion related to COVID-19 benefits and their impact on taxes.

The CRA has confirmed that a private company has been hired to help out at tax time, specifically to answer questions about things like COVID-19 benefits and repayments.

It’s part of a wider plan to ramp-up their services ahead of April, in recognition of the unusual circumstances of the last year.

"The Canada Revenue Agency (CRA) recognizes that this will be a tax-filing season like no other," they acknowledged earlier this month.

It seems, however, the agency is still worried about potential backlash online.

“Please be respectful and make sure that your comments are relevant to where they are posted. If we find that you are in repeated violation of these terms and conditions, this could result in us removing your ability to post comments on our pages,” reads a notice on their website.

CanadaMoney
  • Helena Hanson

    Managing Editor

    Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

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