Please complete your profile to unlock commenting and other important features.

Please select your date of birth for special perks on your birthday. Your username will be your unique profile link and will be publicly used in comments.
Narcity Pro

This is a Pro feature.

Time to level up your local game with Narcity Pro.

Pro

$5/month

$40/year

  • Everything in the Free plan
  • Ad-free reading and browsing
  • Unlimited access to all content including AI summaries
  • Directly support our local and national reporting and become a Patron
  • Cancel anytime.
For Pro members only Pro
Summary

Canada Has New Financial Rules & Your Bank Now Must Alert You If You're Low On Money

There will be changes to hidden fees, coercive sales practices and more. 👀

A Scotiabank branch. Right: A Bank of Montreal branch.

A Scotiabank branch. Right: A Bank of Montreal branch.

Creator

The government of Canada is introducing a huge swath of new banking regulations on June 30, and it means that your money and finances could be much more protected.

In a statement, the federal government said these changes that are being implemented will fulfill promises made back in 2018 to create a new "Financial Consumer Protection Framework."

This is meant to hold banks in Canada to a higher standard and require them to "take greater responsibility for consumer outcomes."

Consumers of financial institutions will now have increased protection from hidden fees, coercive sales practices and much more.

The new rules allow Canadians to be given more information about the services their bank is offering so they can make better, more informed financial decisions.

Plus, banks must now deal with all customer complaints within 56 days.

This is the first time in Canadian history that these financial institutions are required by law to address complaints within a given timeframe.

Banks will also have to alert their customers when any of their products or services are about to end to double-check and confirm if they want to renew or cancel, rather than automatically renewing with no warning.

And, maybe the biggest rule change of them all, banks must now let consumers know when they're low on money.

As of June 30, electronic alerts will be sent out whenever accounts are nearing the red.

This was implemented to protect people from going into overdraft or over their credit limit and the ensuing fees.

Banks must also provide agreements for each service or product so that consumers fully understand what they're buying, what it costs and how to cancel it.

They also have to start following regulations that prevent coercive or misleading sales tactics. Plus, they now have to set up a whistleblower program for any employees who notice problems in the company.

This is just one of a few ways the government is trying to ease the financial stress on Canadians.

A recent boost to the Canada Workers Benefit means that millions of Canadians will now qualify for some more money.

  • Creator

    Tristan Wheeler (he/him) was a Toronto-based Creator for Narcity Media. He graduated from the University of British Columbia in 2020 where he was the Blog & Opinion Editor at the campus publication, The Ubyssey, for two years. Since then, his work has appeared in publications such as Curiocity, Maclean's, POV Magazine, and The Capital Daily, delving into topics such as film, media criticism, food & drink, podcasting, and more.

13 updates from the new federal budget that you might actually care about

From tax cuts to Eurovision dreams, here's what Mark Carney's federal budget means for you. 👇

The government has issued new travel advice for Canadians going abroad this fall

These travel rules could make or break your trip! 🧳🛫

Canada's new budget is in the works and you can vote on how the feds spend your tax money

Bring down costs or pay off national debt? Build pipelines or clean tech? The choice is yours. 👀

Ontario's new Costco is opening this week and here's what we know about the unique store

You can find thousands of products that aren't available at regular warehouses!

University of Toronto is hiring for these jobs and you can make up to $177,000 a year

Positions are available at the St. George, Scarborough and Mississauga campuses.

The Canada Workers Benefit is increasing — Here's how much you can get in 2026

Plus, when those quarterly advance payments are coming. 👀

Here's how much Galen Weston Jr. could give every Loblaws shopper — and still be a billionaire

The guy who sold you that $40 steak is worth over $20 billion. 😳