Air Canada Is Now Offering Refunds For All Flights Affected By COVID-19

This applies to all eligible tickets from February 2020 onwards.👇✈️
Managing Editor, Canada

If you had a flight cancelled due to the COVID-19 pandemic, you could soon get a refund from Air Canada.

In a new statement, following an agreement with the federal government, the company confirmed that it would be offering “refunds for all fares for flights affected by COVID-19 since February 1, 2020.”

Editor's Choice: The Feds Made A New Deal With Air Canada & Here’s What It Means For Canadians

"The revised COVID-19 refund policy covers tickets and Air Canada Vacations packages purchased before April 13, 2021 for flights cancelled either by the airline or by the customer for any reason," explains the notice.

Beginning April 13, 2021, all customers who buy non-refundable tickets will also have the option of a refund if their future flights are cancelled or rescheduled by more than three hours.

Air Canada says eligible customers can now request a refund by submitting a request online or via their travel agent.

  • Managing Editor

    Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

Air Canada could owe LaGuardia plane crash survivors up to nearly $300K each

An international agreement holds airlines liable for death or bodily injury in a plane crash.

11 reasons why I won't return to Toronto after leaving the city 5 years ago

I left Toronto for good and here's everything that made me run...

Canada has a major air traffic controller shortage and only 10% of trainees even graduate

An expert warns the shortage could get worse as controllers are retiring way faster than new ones are being hired.

It's a 'miracle' more people weren't killed in the Air Canada plane crash, expert says

"If it had stayed level ... there would have been much more damage, much more death."

9 Ontario tax credits that could save you money or get you a refund when filing your return

You might be eligible for these provincial tax credits without knowing it.