Back in December of 2014, Rogers Wireless Communications was ordered to reimburse some former customers for their Early Termination Fee (ETF), as ruled by the Quebec Superior Court.
According to Rogers Wireless Communications and court documentation, you must reside in Quebec or have lived there during the applicable time period to make a claim.*
Maximum compensation amount
The amount you may be compensated for is based upon the type of service that was purchased, the smallest amount is $42.70.
In an email to Narcity, a Rogers Wireless Communications spokesperson stated, "We have worked diligently to comply with the Court's decision related to an issue dating back to 2010 in Quebec."
At present, 80,000 people still haven't claimed their reimbursement money.
In addition to being a resident of Quebec, there are three more conditions you must meet to receive compensation.*
First, you must have entered into a phone contract with the provider between January 1, 2007, and June 30, 2010.
Next, you ended your contract before the end of the term above.
Finally, you paid the ETF between February 21, 2008, and June 30, 2013.
You need to make your claim before May 31, 2021, to verify your eligibility and choose how you want to get your reimbursement.
About 20,000 text messages will be sent on February 1 to phone numbers attached to a former Rogers account that paid a claim before 2013 and may be eligible for compensation.
*This article has been updated.