The CRA Just Shut Down All Of Its Online Services Due To A 'Security Vulnerability'

Yikes! 😳

Managing Editor, Canada

The Canada Revenue Agency has shut down all of its online services after a possible security threat was discovered on Friday, December 10.

In a statement on Saturday, the agency revealed that it had become aware of “a security vulnerability affecting organizations around the world,” which prompted them to take down online services “while we work to secure our systems against potential threats.”

It means that Canadians attempting to sign into their CRA accounts have been unable to do so over the weekend.

Instead, they’re being met with a notice explaining that all online services are currently unavailable.

As of Sunday morning, normal services had not yet returned.

The agency did confirm that there is currently no sign of CRA systems having been compromised, “or that there has been unauthorized access to taxpayer information because of this vulnerability.”

That said, they did acknowledge that the temporary suspension of online CRA services may cause an inconvenience for some Canadians.

“Our services will be available as soon as possible,” the notice reads. “We apologize for the inconvenience, and thank Canadians for their patience as we work to resolve the situation.”

Additional details about the nature of the security vulnerability were not provided by the CRA, but the agency has promised to keep users updated as to when they can expect usual services to resume.

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  • Managing Editor

    Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

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