A money-back guarantee is a great way to tell customers that they don't have to worry about not being satisfied with their purchase. At the same time, it's also a show of faith in what someone is selling. Sheridan College is taking that to heart and offering a full refund on tuition if students aren't happy with their program.
According to the school's FAQ section on its website, students who are not satisfied with their program being taught through alternative formats can get a full refund if they withdraw before October 9.
This offer is available to everyone enrolled at the school and there is no academic penalty.
Sheridan states that the majority of its courses will be delivered via alternative methods to respect social distancing guidelines from the government.
These include "Virtual simulation labs, remote musical productions and [a] Virtual Internship Program," according to the website.
A report on the new refund policy by Now Toronto states that there are no other schools in the city offering any sort of comparable deal.
While Sheridan is letting students get their money back if they are not getting everything they expected out of the new learning experience, it won't be as easy as just saying "I quit."
"There will be a process where we ask questions so we can learn about their experience," Sheridan’s associate vice president of Enrolment Innovation Jock Phippen told Now Toronto.
"This could be our ongoing state for a while, so we need to know what’s working and what’s not working."
The University of Toronto has faced criticism for its own reopening plan, getting a 'D' grade from epidemiologist Dr. David Fisman.
Outside of the city, there have already been difficulties with having post-secondary students back at school.
Meanwhile, there has already been an outbreak of COVID-19 at Western University in London, with five students testing positive for the virus.