Canadians can get up to $3,000 from a Dell class action settlement — Here's who's eligible
Over 14K Canadians are eligible — are you one of them? 👀
Canadians could be eligible for money from a recent Dell class action settlement.
If you've ever received a sketchy tech support scam call claiming to be from Dell, you're not alone — and now, you might be eligible for compensation from a newly approved class action lawsuit in Canada.
A Nova Scotia court has officially approved a $2.1 million settlement in a class action lawsuit against Dell Canada and its U.S. parent company, Dell Technologies, and eligible customers could receive anywhere from $85 to $3,000.
The lawsuit, filed in Nova Scotia by law firm Wagners, alleged that Dell was responsible for a data theft incident that led to scam calls targeting its customers.
In an email to Narcity, Kate Boyle, a partner at Wagners, confirmed that the Nova Scotia Supreme Court approved the class action settlement in an oral decision on Thursday, meaning tens of thousands of Canadians could soon be eligible for a payout.
Here's everything you need to know about who's eligible, how much you could get and how to claim your payment.
Who is eligible to claim money?
You may be eligible for compensation if Dell sent you an email notification about a data theft on April 2, 2018, or January 25, 2019.
According to the settlement administrator, Verita Global, those who received a notice from them on November 13, 2024, are also included in the class action.
If you're not sure whether you qualify, you can contact the settlement administrator to check.
How much could you get?
If you're an eligible class member, there are two types of payments you could receive:
- Base payment: A guaranteed $85 upon submitting a distribution form — no proof of loss required.
- Economic loss claim payment: Up to $3,000 for those who can prove they incurred fraudulent credit card or banking charges or had to pay for computer repairs due to the data theft. To claim this, you'll need supporting documents like bank statements or receipts. The total payout amount for these claims could be reduced depending on how many people submit claims.
How can you submit a claim?
For now, there's nothing you need to do just yet — but watch your inbox.
Boyle told Narcity that the settlement administration process is now moving forward, with the next step being that the Court must issue an official Order approving the settlement in writing. After that, there will be a five-week appeal period.
Verita Global will send out a second notice within 10 days of the appeal period ending with instructions on how to claim compensation. This will include a link to the distribution form, which must be submitted by the provided deadline in order to receive a payout.
If your email address has changed since 2018 or 2019, you should contact Verita Global ASAP to update your contact info. Otherwise, you might miss out on your compensation.
What's the deadline to apply?
The exact deadline isn't known yet because it depends on when the court issues the final order. However, according to Boyle, the deadline will be 90 days after the second notice is sent out.
To ensure you don't miss out, keep an eye on your email inbox (and spam folder!) for updates from Verita Global.
For the latest updates on the Dell class action settlement in Canada, you can visit the official settlement website at dellsettlement.ca. You can also reach out to Verita Global by email at dellsettlement@veritaglobal.com or by calling 1-833-419-4499.
If you believe you're eligible, now's the time to make sure your contact info is up to date — because no one wants to miss out on free money!
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