Health Canada Is Reportedly Dealing With A 'Bug' That Is Meddling With The COVID-19 App

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Health Canada Is Reportedly Dealing With A 'Bug' That Is Meddling With The COVID-19 App
Colin Temple I Dreamstime I COVID-19 App I Narcity
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Health Canada is reportedly having some major issues with the COVID-19 app and a 'bug' was cited as the culprit.

The cross country app has not been fully repaired as initially promised and is experiencing technical difficulties, according to CBC News.

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The priority was to focus on the fix for Android because it was a more widespread issue. Now that that has been dealt with, we're looking at the iOS fix. Lucie Vignola, Health Canada

What's more, it has apparently left some iPhone users in the dark about virus exposures nearby.  

According to the report, this is hardly the first instance of a bug as many users encountered malfunctions throughout the month of November.

On November 23, Heath Canada reportedly said they would handle the situation but later admitted that they were only able to solve the issue on Android devices, leaving iPhone users hanging. 

Lucie Vignola, director of Health Canada's COVID-19 task force, told CBC News that it's also "built-in privacy features" that are getting in the way of knowing how many Apple users are actually being affected by the problem.  

For now, she advises Canadians to open the app once in a while to see if it's up and running the way it should.

CanadaNews
  • Osobe Waberi
    Osobe Waberi was a Toronto-based Ethiopian-Somali Francophone writer at Narcity Canada. She graduated from the University of Toronto with a specialist degree in journalism and a news media diploma from Centennial College. Before Osobe’s gig as a national trending writer at Narcity, she worked at Toronto Star, The Canadian Press, VICE, and CBC.

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