Seven months after Bad Bunny opened up a restaurant called Gekkō Miami with Florida entrepreneur David Grutman, the establishment has racked up some reviews — and the verdict is not five stars. The biggest complaint? Rude front-of-house staff.
On Google, the Japanese steakhouse has an average rating of 3.5 stars, and in recent weeks, it's gained some divided feedback.
Their newest review (at the time of this article's publication) is from one day ago, and it gave the restaurant only one star and called it the "most horrible restaurant ever."
The reviewer wrote that they made a reservation a month in advance and that not only did they wait for two hours, but that by midnight the hostess told them they had other reservations they needed to seat and didn't have any tables left for them.
The Google review.Eve Elle | Google Maps
Another patron, Alex Guerra, who gave the venue two stars, had similar thoughts.
"The hostesses had no idea what was going on. It turns out another group was waiting an hour after their reserved time. The reservations are not respected in any way," the reviewer published last week. They also added that the prices were "outrageous," and that they "charged for 5-star meals with only 3-star quality food."
Jared Feliciano, who wrote a review two months ago, agreed with the high-cost meals and also took a disliking to the wait staff.
"The waiters who served us on the other hand were a different breed of greed and fake. They attempted to overwhelmingly upsell all top priced items which was just amusement for people like us who've been in sales 40+ years," the review reads.
The good news for the restaurant seems to be that they are always jam-packed with customers; however, this also seems to be their Achilles heel.
Many people say that while the food was delicious, their wait time was ridiculous, including those who give Gekkō three-star ratings.
While Gekkō has had some poor reviews, some patrons did leave shining feedback.
There are countless five-star reviews that rave about the food, the ambiance and the service:
"Come in town on a Sunday for one night. I had to stop at Gekko. The lobster and crispy wagyu dumplings for the appetizer were amazing. Main course I had sea bass. 5/5. Love the bad bunny music playing in the background."
The restaurant is located at 8 S.E. 8th St. in Miami.