Here’s How You Can Get Tax Help In Canada If You’re Confused About Filing
Ahead of a tax season unlike any other, the Canada Revenue Agency (CRA) wants you to know how to find and access tax help in Canada.
In a new notice, the government agency explained the ramped-up services that are available right now. This includes a phone line for tax inquiries that will be open on Good Friday and Easter Monday.
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The CRA advises those with questions about personal income tax to check out the section of Canada.ca that covers the topic. Here, taxpayers can research the impact of the COVID-19 pandemic and related benefits on their taxes.
There’s also Charlie the chatbot, who can answer simple questions automatically online. This service can be found on the CRA homepage and at Canada.ca.
If you want to get tax help over the phone, you can check estimated wait times on the CRA's contact page. Additionally, Canadians can create a personal identification number (PIN) to authenticate themselves on the phone, which speeds up the calling process.