Here’s How You Can Get Tax Help In Canada If You’re Confused About Filing

The CRA has ramped up their services, too!👇💰
Managing Editor, Canada

Ahead of a tax season unlike any other, the Canada Revenue Agency (CRA) wants you to know how to find and access tax help in Canada.

In a new notice, the government agency explained the ramped-up services that are available right now. This includes a phone line for tax inquiries that will be open on Good Friday and Easter Monday.

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The CRA advises those with questions about personal income tax to check out the section of Canada.ca that covers the topic. Here, taxpayers can research the impact of the COVID-19 pandemic and related benefits on their taxes.

There’s also Charlie the chatbot, who can answer simple questions automatically online. This service can be found on the CRA homepage and at Canada.ca.

If you want to get tax help over the phone, you can check estimated wait times on the CRA's contact page. Additionally, Canadians can create a personal identification number (PIN) to authenticate themselves on the phone, which speeds up the calling process.

  • Managing Editor

    Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

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