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Summary

Air Canada & WestJet Are Arguing About Refunds On Twitter & It's Getting Awkward

One airline has accused the other of being "misleading!" 😬
Air Canada & WestJet Are Arguing About Refunds On Twitter & It's Getting Awkward
Zhukovsky | Dreamstime aircanada | Instagram
Managing Editor, Canada

Things are getting heated! Air Canada and WestJet are bickering about refunds on Twitter … and things are getting pretty awkward.

On Wednesday, WestJet announced that they would be “the first national carrier” to start offering refunds for flights cancelled due to the COVID-19 pandemic.

However, Air Canada accused their counterpart of sharing a “misleading statement,” and said they’ve actually been offering the same.

Editor's Choice: Canada Just Reported Its Highest Ever Single-Day Jump In New COVID-19 Cases

Tagging WestJet in their tweet, Air Canada wrote, "WestJet is just now catching up to our policy to refund refundable fares."

The airline added that they have already refunded "over $1.2 Billion" in flight refunds to date.

However, representatives from WestJet were quick to respond.

They claimed that “even the lowest cost tickets” would be refunded to passengers if the flight was cancelled.

This comes as the federal government continues to discuss the idea of taking a stake in national airlines — in an attempt to help support the industry.

CanadaNews

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    • Helena Hanson

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      Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

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