Things are getting heated! Air Canada and WestJet are bickering about refunds on Twitter … and things are getting pretty awkward.
On Wednesday, WestJet announced that they would be “the first national carrier” to start offering refunds for flights cancelled due to the COVID-19 pandemic.
However, Air Canada accused their counterpart of sharing a “misleading statement,” and said they’ve actually been offering the same.
@AirCanada Let’s clear the air. We're offering refunds for guests if we cancelled their flight. Even the lowest cos… https://t.co/4xqs1LmHwf— WestJet (@WestJet) 1603328192.0
Tagging WestJet in their tweet, Air Canada wrote, "WestJet is just now catching up to our policy to refund refundable fares."
The airline added that they have already refunded "over $1.2 Billion" in flight refunds to date.
However, representatives from WestJet were quick to respond.
They claimed that “even the lowest cost tickets” would be refunded to passengers if the flight was cancelled.
This comes as the federal government continues to discuss the idea of taking a stake in national airlines — in an attempt to help support the industry.