These Are The Provinces Where Canada’s Phone Networks Are Least Likely To Crap Out On You

We'd tell B.C. their cell phones aren't reliable, but they probably wouldn't hear us.

Senior Writer

There's a new analysis of the best phone companies in Canada for offering reliable mobile networks and it turns out that some provinces have way better service than others.

Umlaut, an advisory and engineering company, was commissioned by Rogers to test the reliability of both 4G and 5G networks from the country's major providers in five provinces.

In Ontario, Rogers is 97.7% reliable, Bell is 93.8%, Telus is 92.1% and Freedom is 91.5%.

Rogers is at 98.7%, Bell is at 88.1%, Telus is at 92.9% and EastLink is at 95.2% in Nova Scotia. Also on the east coast, Rogers is at 92.8%, Bell is at 89.9%, Telus is at 89.8% and EastLink is at 90.3% in New Brunswick.

In Alberta, reliability is 98.2% with Rogers, 88.7% with Bell, 87.6% with Telus and 87.3% with Freedom.

But B.C. has the lowest scores of any province in the report. There, Rogers is 80.6% reliable, Bell is 74.9%, Telus is 76% and Freedom is 69.1%.

The federal government expects Rogers, Bell and Telus to lower the prices of cellphone plans by 25%, and so data is being collected in every province to track the progress. In 2020, the data revealed that the cheapest cell phone plans in Canada were in Quebec.

  • Senior Writer

    Lisa Belmonte (she/her) is a Senior Writer with Narcity Media. After graduating with a Bachelor of Journalism from Toronto Metropolitan University (formerly Ryerson University), she joined the Narcity team. Lisa covers news and notices from across the country from a Canada-wide perspective. Her early coverage of the COVID-19 pandemic earned Narcity its first-ever national journalism award nomination.

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