A Canada Border Services Agency Scam Is Targeting Canadians & Here's What To Look Out For

The scammers are asking for money and personal information.

Senior Writer

Have you gotten an email or call from what seems to be the Canada Border Services Agency (CBSA) asking you for money, your social insurance number (SIN) or other personal information? If so, someone tried to scam you.

The CBSA is warning everyone across the country about ongoing email, text, phone and online scams that have people posing as officials from the agency. They urge people to look out for fake versions of the ArriveCAN app or the Electronic Travel Authorization (eTA).

The CBSA said ArriveCAN is free and an application for an eTA can only be made and paid for — the price is $7 — through the official Government of Canada website.

In some instances, scammers are using phone numbers, logos, email addresses and employee names that falsely appear to be from the CBSA to mislead people.

The CBSA is reminding Canadians that it never requests SINs, credit card numbers or money by phone or email.

  • Senior Writer

    Lisa Belmonte (she/her) is a Senior Writer with Narcity Media. After graduating with a Bachelor of Journalism from Toronto Metropolitan University (formerly Ryerson University), she joined the Narcity team. Lisa covers news and notices from across the country from a Canada-wide perspective. Her early coverage of the COVID-19 pandemic earned Narcity its first-ever national journalism award nomination.

7 Government of Canada jobs open right now that pay up to $139,000 a year

CBSA, Statistics Canada, CSIS, and other federal agencies are hiring.

The CRA shared important tips to help you get ready for the 2025 tax season

Tax season is only a week away — are you ready? 👀⏳

13 updates from the new federal budget that you might actually care about

From tax cuts to Eurovision dreams, here's what Mark Carney's federal budget means for you. 👇

I tested out the most Canadian chips and ranked them from best to worst

It's time to settle the dispute, once and for all.

The new Canada Groceries and Essentials Benefit is paying out soon and you can get up to $717

This is a one-time top-up before it replaces the GST/HST credit.