A Canada Border Services Agency Scam Is Targeting Canadians & Here's What To Look Out For

The scammers are asking for money and personal information.

A Canada Border Services Agency Scam Is Targeting Canadians & Here's What To Look Out For
@canborder | Instagram, Lisa Belmonte | Narcity
Senior Writer

Have you gotten an email or call from what seems to be the Canada Border Services Agency (CBSA) asking you for money, your social insurance number (SIN) or other personal information? If so, someone tried to scam you.

The CBSA is warning everyone across the country about ongoing email, text, phone and online scams that have people posing as officials from the agency. They urge people to look out for fake versions of the ArriveCAN app or the Electronic Travel Authorization (eTA).

The CBSA said ArriveCAN is free and an application for an eTA can only be made and paid for — the price is $7 — through the official Government of Canada website.

In some instances, scammers are using phone numbers, logos, email addresses and employee names that falsely appear to be from the CBSA to mislead people.

The CBSA is reminding Canadians that it never requests SINs, credit card numbers or money by phone or email.

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  • Lisa Belmonte

    Senior Writer

    Lisa Belmonte (she/her) is a Senior Writer with Narcity Media. After graduating with a Bachelor of Journalism from Toronto Metropolitan University (formerly Ryerson University), she joined the Narcity team. Lisa covers news and notices from across the country from a Canada-wide perspective. Her early coverage of the COVID-19 pandemic earned Narcity its first-ever national journalism award nomination.

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