Please complete your profile to unlock commenting and other important features.

Please select your date of birth for special perks on your birthday. Your username will be your unique profile link and will be publicly used in comments.
Narcity Pro

This is a Pro feature.

Time to level up your local game with Narcity Pro.

Pro

$5/month

$40/year

  • Everything in the Free plan
  • Ad-free reading and browsing
  • Unlimited access to all content including AI summaries
  • Directly support our local and national reporting and become a Patron
  • Cancel anytime.
For Pro members only Pro
Summary

New Scam Claims To Give Rogers Customers Credit After The Outage

Scammers are promising big bucks to make up for the huge outage last week.👇💰

Managing Editor, Canada

Just one week after the giant Rogers outage, scams claiming to offer credit or refunds are already appearing.

Following a genuine service outage that impacted customers across Canada on April 19, scammers are sending text messages to Canadians offering credits of anywhere between $50 to $135.

Editor's Choice: Costco Canada Gave Staff A Permanent Pandemic Raise & Now Some Cashiers Make $60K A Year

Text messages from the scammers shared by Rogers customers on Twitter read, "As you know, last Monday there was a huge outage on our mobile services. To make up for our mistake, we are offering you a credit…"

The fake messages contain a link, which the recipient is told to click on to access a refund.

Rogers is warning Canadians that these messages are scams and should not be clicked on or interacted with. Instead, they should be ignored and reported to the company.

It's worth noting that Rogers has offered a legitimate credit to customers impacted by the outage, but this requires no action from the customer and will be applied automatically on their next bill.

  • Managing Editor

    Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

Rogers customers in Canada are reporting outages and here's what you need to know

There could be service disruptions in Ontario, Quebec, Nova Scotia, and more provinces.

Advertisement Content

Those bizarre 'accidents' around Toronto? Here's what they're really all about

From crushed cars to runaway carts, the stunts point to a surprisingly useful app.

Canada just made a major change to citizenship rules and more people can now apply

You might already be a Canadian citizen without knowing it! 🇨🇦 👀

Ontario's top baby names have been revealed and one name has dominated for over a decade

The most popular names in Ontario are a bit different than Canada's top names. 👀

TTC jobs for students are available in Toronto and you can make up to $24 an hour

There are jobs in admin, mechanical support, customer service, and other departments.

Canada's favourite grocery stores for 2025 were revealed and these are the top retailers

A grocery store chain in Quebec beat some national retailers, including Walmart. 👀