Please complete your profile to unlock commenting and other important features.

Please select your date of birth for special perks on your birthday. Your username will be your unique profile link and will be publicly used in comments.
Narcity Pro

This is a Pro feature.

Time to level up your local game with Narcity Pro.

Pro

$5/month

$40/year

  • Everything in the Free plan
  • Ad-free reading and browsing
  • Unlimited access to all content including AI summaries
  • Directly support our local and national reporting and become a Patron
  • Cancel anytime.
For Pro members only Pro
Summary

Ontario's Enhanced Vaccine Certificates Are Here But The Website Already Had Issues

If you had trouble downloading your vaccine certificate you might want to try again.

Creator

If you tried to download your enhanced vaccine certificate on Monday but were met with an error code, you're not the only one.

Ontario's new vaccine certificates opened up at 6 a.m. for everyone to download on the provincial booking portal but difficulties have already been reported.

A spokesperson from the Ontario Ministry of Health told Narcity there was a "technical issue" on Monday.

"We are currently experiencing high volumes of downloads. A few users experienced a brief technical issue earlier today, which has been resolved."

"It's exciting that so many Ontarians are eager to download their enhanced vaccine receipt with official QR code. We ask everyone to please be patient as they look to download their enhanced vaccine certificate in advance of October 22nd," they said.

Multiple Ontarians took to social media Monday morning to express their frustrations.

One Twitter user looking on the bright side wrote, "Ontario Covid QR Code site is not working too well at the moment. Oh well! Lets keep trying! Doom to work at some point..." along with a picture of the site's error message.

Another Twitter user wasn't as optimistic, writing, "Trying to download my vaccine QR code this morning only to receive the following error: 'Our services aren't available right now.' I feel like that's the message all of Ontario has heard ever since Ford came into office. #onpoli"

More Twitter users expressed their concerns with another user posting a photo of the same error message.

Ontarians that had trouble downloading their enhanced vaccine certificates may want to try again as the Ministry of Health has confirmed that the issue has been resolved.

Health Canada has a robust website with all the latest information on COVID-19 vaccines and can answer any questions you may have.

Explore this list   👀

    • Brooke Houghton (she/her) was a Toronto-based writer for Narcity Media. Brooke has written for publications such as blogTO, Post City, Vitalize Magazine and more.

    Statistics Canada is hiring for census jobs that pay up to $131,000 but you need to apply soon

    Application deadlines are approaching for some 2026 census jobs.