Ontario Just Got 2 New Passport Pickup Locations To Help With The Huge Backlog

Skip the huge lines at these new locations.

Canadian passport.

Canadian passport.

Contributing Writer

If you have travel plans and want to skip the excruciatingly long lines at passport offices, then there's some good news! Ontarians can now pick up their passports from two new locations in the Greater Toronto Area as of Monday.

To "help improve that service experience," the Government of Canada announced the opening of two offices located in Whitby at 1615 Dundas Street East and in Brampton at 40 Gillingham Drive.

"This expansion will allow many Canadians who need to pick up passports in person to do so closer to their homes, rather than travel to another office in their area," reads a press release from Employment and Social Development Canada.

"As we work to reduce the backlog and bring service standards back to normal, we will take every measure we can to make the experience better for Canadians, and make our services more accessible," it adds.

You'll also be able to check just how long those waits are by visiting the specific office website.

For example, at the time of publication on Monday, the estimated wait time at the Whitby location was 2 hours long. Over at the Brampton location, there was an approximately 2.5-hour wait.

Both offices are open Monday to Friday from 8:30 a.m. to 4:00 p.m.

Service Canada, which has 34 passport offices, reminds folks that "proof of travel is required for new application and status requests."

Last week, nearly 50,000 passports were issued to Canadians.

So, if you live in the GTA, skip that drive into Toronto and save on gas while you're at it!

  • Contributing Writer Sarah Crookall (she/her) is a multimedia news reporter and contributing writer with Narcity Ottawa whose investigative work has been featured in the Toronto Star and Metroland Media. Growing up in the Toronto area, Sarah obtained an advanced diploma in journalism at Durham College, later working as news editor at the Fulcrum newspaper while she completed a psychology degree with honours at the University of Ottawa. Sarah has covered a broad range of topics from crises in youth mental health to the suspicious death of a Bengal tiger along the outskirts of Algonquin Park.

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