Please complete your profile to unlock commenting and other important features.

User AvatarBuild your avatar
Please select your date of birth for special perks on your birthday. Your username will be your unique profile link and will be publicly used in comments.
Narcity Pro

This is a Pro feature.

Time to level up your local game with Narcity Pro.

Pro

$5/month

$40/year

  • Everything in the Free plan
  • Ad-free reading and browsing
  • Unlimited access to all content including AI summaries
  • Directly support our local and national reporting and become a Patron
  • Cancel anytime.
For Pro members only Pro
Summary

The LCBO's Online Services Are Down After A 'Cybersecurity Incident' & Here's What We Know

Its website and app are currently unavailable.

An LCBO storefront in Ottawa, Ontario. Right: The LCBO's website on January 11, 2023.

An LCBO storefront in Ottawa, Ontario. Right: The LCBO's website on January 11, 2023.

Jerome Cid | Dreamstime, Stuart McGinn | Narcity
Editor

A reported "cybersecurity incident" has impacted the Liquor Control Board of Ontario's (LCBO) online services.

The government agency confirmed the news on Twitter Tuesday afternoon and said it was working to resolve the issue.

"Please note: our website & mobile app are currently unavailable. We’re working to bring them back online and thank you for your patience & understanding," read a tweet from the LCBO. "Our in-store customer service remains unaffected."

The website was still down as of Wednesday, with a message thanking customers for their patience and understanding while reiterating the fact that in-store shopping was still an option.

"The LCBO is responding to a cybersecurity incident involving LCBO.com," the agency confirmed in a statement on Tuesday night. "While a full investigation is underway, LCBO.com and our mobile app are unavailable. The in-store experience remains unaffected."

The nature of this reported incident hasn't been made clear and there is no word yet on when the LCBO's website and app may be back online.

Some customers online reported the app had said the problem was the result of a "maintenance issue."

From Your Site Articles
CanadaNews

Explore this list   👀

    • Stuart McGinn

      Editor

      Stuart McGinn (he/him) was an Editor at Narcity Media. He spent nearly a decade working in radio broadcast journalism before joining the team, covering everything from breaking news to financial markets and sports. Since starting his career in his hometown of Ottawa after attending Algonquin College, Stuart has spent time working in our nation's capital, in Kitchener-Waterloo and in Toronto. If he's not out walking his dog Walter, there's a good chance he's running to train for his next marathon.

    Bell is experiencing a major outage and everyone is losing their minds

    Bell is experiencing outages across Ontario and Quebec.

    Civic Holiday 2025: What's open in Ottawa for Colonel By Day

    Your guide to last-minute shopping options in Bytown. 👇

    Rogers customers in Canada are reporting outages and here's what you need to know

    There could be service disruptions in Ontario, Quebec, Nova Scotia, and more provinces.

    Here's what's opened and what's closed in Toronto this August long weekend

    This holiday can be a head-scratcher!

    Minimum wage is going up across Canada soon — but one province is getting left behind

    It could mean a raise of over $1,600 a year! 💸

    This BC small town with charming streets ranked as one of Canada's 'top travel destinations'

    The perfect weekend escape awaits you here.

    This enchanting small town set on a BC island was named among North America's 'most peaceful'

    Sandy beaches, ancient forests and a cozy town — anyone?. 🌲

    Canadians were ranked among the world's 'smartest' people... and left Americans in the dust

    Well, this is embarrassing. 🤭

    Ontario Trillium Benefit payments for September go out soon — Here's how much you can get

    More government cash is headed to Ontarians next week. 💵

    Parks Canada is hiring for these high-paying jobs and you can make up to $129,000

    Some positions don't require a university degree!

    This Ontario gem with waterfront towns and beaches is one of Canada's 'best' spots to live

    It has "large" homes "priced much lower" than major Canadian cities.

    Canadians say they don't buy these grocery items anymore because prices are too expensive

    "I've cut back on everything."

    Lotto Max winning numbers for Tuesday, September 2 are out and there's a $40 million jackpot

    It's time to check your tickets!

    Canada's new $2 coin is an actual piece of art featuring blue, yellow and orange hues

    This colourful circulation coin is historic!