Ontario Police Are Warning People Of Canada-Wide Rogers Outage & Here's What You Can Do

Rogers says they are "aware" of the issue.

Rogers headquarters in Toronto.

Rogers headquarters in Toronto.

Creator

If you woke up without the internet and a spotty connection, you're not alone. A Canada-wide Rogers outage is underway, and Ontario police across the province are warning residents of its possible impact.

On Friday, July 8, just after 6:30 a.m., Toronto Police Operations tweeted out a warning advising that some people may have issues calling 911 thanks to the outage.

"The Rogers Network is experiencing some technical difficulties," reads the tweet. "There are some connection problems calling 9-1-1."

However, the police reassured the people of Toronto that they are currently working to fix the issue.

Peel Regional Police released a statement on the issue shortly after at 8:12 a.m., warning of the outage and connectivity issues with their emergency line too.

"If your call fails, try again, or call from landline or cell phone by another provider," reads the tweet.

York Regional Police also released a tweet this morning stating that they are "aware of network/communication outages impacting the population."

A Criterion outage map shows large areas in southern Ontario and Quebec are dealing with connectivity issues and outages.

Rogers tweeted out a response acknowledging the outages a few minutes before 9 a.m.

"We know how important it is for our customers to stay connected. We are aware of issues currently affecting our networks, and our teams are fully engaged to resolve the issue as soon as possible. We will continue to keep you updated as we have more information to share," the tweet reads.

What can you do if you're facing issues?

Living without Wi-Fi and cell service is not easy in 2022.

According to a pinned tweet from RogersHelps, to check if you're in an impacted area, you can visit their community forum.

If you happen to be in an impacted area and an "interruption is posted," that means Rogers is already on the issue. So, you'll just have to sit tight until it turns back on.

According to Rogers, "Typically, services are back up within a few hours, if not sooner."

This article's cover image was used for illustrative purposes only.

  • Brooke Houghton (she/her) was a Toronto-based writer for Narcity Media. Brooke has written for publications such as blogTO, Post City, Vitalize Magazine and more.

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