When it comes to the best retailers in Ontario, a new study and ranking shows which ones come out on top by having the greatest in-store customer experiences. Leger has put out its WOW study for 2020 which looks at how stores are performing and how shoppers feel about those stores. Editor's Choice: This Quiz Asks How Many Canadian Cities You Can Name & It'll Be Your New Obsession View this post on Instagram A post shared by Reitmans (@reitmans) The study found that while retailers have been feeling the impact of evolving COVID-19 restrictions in Ontario, only about 20% of customers said that health and safety changes have affected their shopping experience in a big way. Reitmans takes the top spot in the study's rankings of the retailers with the best in-store customer experiences. Lush, The Body Shop, Saje and LEGO round out the top five. Those are followed by MEC, Fire & Flower Cannabis Co., M&M Food Market, Bath & Body Works, Yves Rocher, Nespresso and Lee Valley. The study said that in-store customer experiences "improved significantly" at clothing, sports and beauty retailers compared to 2019. Canada's retailers with the best online customer experiences were also ranked.