Please complete your profile to unlock commenting and other important features.

Please select your date of birth for special perks on your birthday. Your username will be your unique profile link and will be publicly used in comments.
Narcity Pro

This is a Pro feature.

Time to level up your local game with Narcity Pro.

Pro

$5/month

$40/year

  • Everything in the Free plan
  • Ad-free reading and browsing
  • Unlimited access to all content including AI summaries
  • Directly support our local and national reporting and become a Patron
  • Cancel anytime.
For Pro members only Pro
Summary

The Top Skills You Need To Land A New Job In 2023 Include Customer Service & Social Media

Dust off your resume! 🤩

Managing Editor, Canada

Is embarking on a new career on your 2023 to-do list? If you're looking for a new job in Canada this year, having a combination of these top in-demand skills will certainly get you on your way.

A recent study from LinkedIn looked at the most in-demand skills that employers are currently craving, both globally and within Canada.

The company found that 20 specific skills were featured in a whopping 78% of jobs posted globally on LinkedIn towards the end of 2022, showing that hard skills like communication and time management are essential to employers regardless of the role an individual is applying for.

The most in-demand skill, according to LinkedIn's research, is customer service, with employers consistently making it clear that experience working with clients and consumers is imperative.

Sales skills came in second, with a significant proportion of job listings stating that experience and expertise in sales is either an essential or a desirable skill in prospective employees.

Rounding out the top five most in-demand skills are accounting, business development and marketing, so if you have any of those on your resume, you're already considered a desirable candidate for many roles.

While some of the qualities listed on the top 20 list are specific – like digital marketing (8th place), financial analysis (16th place) and engineering (18th place) – others are less distinct and don't necessarily derive from post-secondary education or years of work experience.

For example, other skills deemed critical by employers include leadership (7th place), communication (8th place) and problem solving (10th place).

These skills may be learned from out-of-work experiences too, which means those who are new to the job market may still have a competitive resume even if they don't have years worth of work experience.

There's good news for those who are online savvy too, as the study lists both social media and social media marketing among the top 20 most desirable skills.

The top 20 most in-demand skills

  1. Customer Service
  2. Sales
  3. Accounting
  4. Business Development
  5. Marketing
  6. Leadership
  7. Communication
  8. Digital Marketing
  9. Sales Management
  10. Problem Solving
  11. Management
  12. Finance
  13. Social Media
  14. Sales and Marketing
  15. Time Management
  16. Financial Analysis
  17. Engineering
  18. Strategy
  19. Social Media Marketing
  20. SQL (Structured Query Language)


If you are considering taking on a new challenge in 2023, LinkedIn suggests being clear about your qualities on your resume and when interviewing – and ensure you include context when explaining your skills.

What's more, if you add specific skills to your LinkedIn profile, you can search for roles that are a good fit based on how your experience compares with the job description.

Maybe it's time to dust off your resume, eh?

This article's cover image was used for illustrative purposes only.

Explore this list   👀

  • Managing Editor

    Helena Hanson (she/her) is the Managing Editor of Canada for Narcity and MTL Blog, where she brings her expertise in dreamy, aspirational travel journalism to life. A first-class graduate of Cardiff University's School of Journalism, Helena has a passion for inspiring readers to discover the magic in their own backyards. Originally from the U.K., Helena has spent years uncovering hidden gems and must-see destinations across countries like Sri Lanka, Vietnam, Indonesia, Japan, and more. Having lived in both Canada and Australia, she's become a seasoned expert in off-the-beaten-path adventures and bucket-list experiences that don't break the bank. Whether she's writing about things to do in Ottawa, Montreal, or her favourite spot—Disney World—Helena hopes to leave readers dreaming of their next adventure.

Canada's biggest companies were ranked and here are 12 jobs you can get with these employers

Air Canada, Metro, Dollarama and Canadian Tire made the list! 👀

Canada's best places to work were revealed and these are the top employers

Workers must "have pride in the work they do and enjoy the people they work with." 👀

Canada has issued travel advisories for 9 popular vacation destinations this fall

These government warnings could save your vacation plans. ✈️

Lotto Max winner got $1 million with a ticket he bought at a grocery store

"At a little grocery store out in Saskatoon, when there are millions of people in Canada, it happened."

Canadians will be able to get Canadian Tire Money with their Tim Hortons orders soon

Here's what you need to know about this Canadian collab! 🇨🇦☕